Pharmacy support that’s second to none
We proudly partner with community pharmacies across the country to open new doors of access to patients.
The significant impact of local pharmacies
At Express Scripts, we know pharmacies are the heartbeat of local care. They’re often the first place people turn when they don’t have a physician or hospital close by, making them a vital part of many patients’ care journeys. That’s why we’re committed to working with our independent pharmacy partners to provide enhanced services while listening to and addressing their needs.
Enhancing care with our Independent Pharmacy Affairs Office
Our team, led by former independent pharmacy owners, works to deepen connections with independent pharmacies through open conversations, expanded services, and a shared commitment to personalized, high-touch care.
Evolved reimbursement model
increases transparency for pharmacies.
Additional pharmacy services
strengthen care-delivery capabilities.
Industry-first Independent Pharmacy Advisory Committee
fosters collaboration with pharmacists.
Reimbursing pharmacies based on improved outcomes
Starting in 2027, we will evolve our reimbursement model to further strengthen our focus on fairness, sustainability, and clinical excellence.
Helping independent pharmacists deliver more
Express Scripts offers our MoreThanRxSM products and services to increase access to certain routine, preventive, and chronic care services at local pharmacies. This drives new growth opportunities for pharmacy owners while providing faster, more convenient care options for members.
We’re expanding the services provided at the pharmacy, making it easier for members and plans to achieve better health and outcomes.
Our network pharmacists can provide the following services:
Immunizations for influenza, COVID-19, and other routine and travel vaccinations
Testing for acute infections**
Clinical assessments and prescribing**
Chronic condition management
Annual Comprehensive Medication Management assessments
Medication Administration**
The industry’s first Independent Pharmacy Advisory Committee
Our Independent Pharmacy Advisory Committee (IPAC) brings together a diverse group of pharmacy leaders across rural, urban, and suburban areas. These professionals help us better understand the competitive environment independent pharmacies face, learn from different business models, and create new solutions that help provide patient care in their communities. By listening to pharmacists, we improve our support and are better partners for pharmacies and the patients they serve.
A stronger partnership year after year
In addition to our major milestones, we also hold biannual IPAC meetings and regional conversations with pharmacy partners.
Apr
Announced IndependentRx initiative
July
Launched MoreThanRx
Aug
Established Independent Pharmacy Affairs Office
Nov
Held Inaugural Independent Pharmacy Advisory Committee (IPAC) meeting
Mar
Increased investment in Express Scripts Pharmacy mailboxes to improve support
Oct
Improved the Pharmacy Help Desk to create a better support experience, specifically for independent pharmacists
Nov
Enhanced the Pharmacist Resource Center to improve the user experience
Jun
Shared insights on the role of pharmacists throughout Evernorth at APhA Board of Trustees meeting
Oct
Announced a new reimbursement model for independent pharmacies
Feb
Announced Evernorth Signature Pharmacy Benefit Services, which offers simpler and more transparent pharmacy benefits for members
Stephanie Smith Cooney, PharmD
Senior Director of Independent Pharmacy Affairs
Express Scripts Pharmacy Benefit Services
*This is a buy-up network where clients can choose from three options.
**Available services vary by condition, medication, and state regulations.