Serving those who serve our country
Since 2003, Express Scripts has delivered innovative pharmacy and health services to millions of individuals in connection with current military service, prior military service, civilian employment or coverage by certain federal programs.
Express Scripts is evolving and now part of Evernorth, which combines powerful health services capabilities and offerings to create innovative and effective solutions. All to unlock new value, improve performance and help people reach better outcomes. You will see how we solve the problems others don’t, won’t or can’t.
We meet your members where they are
Improving the care journey for federal employees
For over 20 years, delivering connected, seamless health care experiences is integral to who we are. Evernorth has an unmatched portfolio of integrated health services enabling us to consistently deliver convenient, quality care and support to federal employees and their families.
Our capabilities
Deep understanding of the FAR and agency supplements
Robust quality and compliance management systems
Tailored quality management plans per client specific needs
Expert in Cost Accounting Standards (CAS) and other Business Systems administration
Experience managing a multitude of contract types
Service Contract Act administration
Small business plan administration and subcontract management
Expert in federal pricing, proposals and negotiations
Security (NIST, FedRAMP, etc.)
Privacy best practices
Federal Data Protection
Business continuity best practices
Expertise in aligning client requirements with core capabilities to ensure both compliance and innovation
Tenured account team with deep federal expertise
Clinical experts skilled in managing complex benefit designs
Deep understanding and oversight of all contractual focus areas
Relentless attention to member and provider experience
Focus on military community involvement and veteran hiring
Explore our popular solutions
Our innovative, industry-leading solutions help you reduce costs, increase quality and improve whole-person health to unlock new potential and value. Learn more about a few of our popular solutions below:
We use a data-informed approach to proactively identify, engage and guide patients to the right level of behavioral care, quickly, all while providing measurement and quality outcomes that drive cost savings.
Data-informed early identification of behavioral health needs
Customized assessments that help tailor individual care pathways
Quality care delivered digitally, in person and virtually
24/7/365 call center support
Guided concierge navigation assistance every step of the way
MDLIVE provides over 2,400 board-certified doctors and licensed therapists trained in telehealth. Our simple, streamlined technology and nationwide network enable our providers to deliver outstanding patient care for the convenience of your members.
60+ million members
Market-leading Net Promoter Score®
Proven cost-savings
For patients with chronic health conditions taking complex medications, we offer personalized support through our team of specialty-trained pharmacists, nurses, social workers and dietitians.
Accredo, by Evernorth, leverages its proven Therapeutic Resource Center (TRC) model to ensure each patient’s clinical and non-clinical needs are met, so they can reach better health outcomes through better adherence.
Accredo has 15 TRCs comprised of experienced clinicians—including pharmacists, nurses, dietitians and social workers—who work individually with patients diagnoses with a variety of specialty conditions, including but not limited to:
Asthma and allergy
Blood disorders
Fertility
Immune and complex conditions
Oncology
Advanced pulmonary conditions
Rheumatoid arthritis and inflammatory conditions
Rare diseases
We send medication right to your member’s door to make it easier for them to access and manage their prescriptions.
Our advanced dispensing process offers the best accuracy rates in the industry, so you can count on your members receiving the right medications, right on time.
To help further boost adherence, our highly trained pharmacists and 24/7 support teams can help manage each patient’s treatment plan so they experience as few gaps in care as possible.
