Serving those who serve our country

Since 2003, Express Scripts has delivered innovative pharmacy and health services to millions of individuals in connection with current military service, prior military service, civilian employment or coverage by certain federal programs.

Express Scripts is evolving and now part of Evernorth, which combines powerful health services capabilities and offerings to create innovative and effective solutions. All to unlock new value, improve performance and help people reach better outcomes. You will see how we solve the problems others don’t, won’t or can’t.

A person in the military holds a clipboard during a meeting

We meet your members where they are

Evernorth has a vast network of health providers and partnerships to help ensure members and their families can get the care they need, wherever they need it. We’re committed to providing:
Access to medication
Through Express Scripts and Accredo specialty pharmacy services, members have access to our unmatched network of specialty pharmacy services, home delivery and retail pharmacy locations.
Quality care experiences
We offer comprehensive care management and coordination for each patient to ensure a straightforward and stress-free path to better health.
Reduced total cost of care
By proactively engaging each patient with the right level of care for their needs, we help reduce the risk of Emergency Room admissions and acute care episodes, helping to lower the overall cost of care for your plan.
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Improving the care journey for federal employees

For over 20 years, delivering connected, seamless health care experiences is integral to who we are. Evernorth has an unmatched portfolio of integrated health services enabling us to consistently deliver convenient, quality care and support to federal employees and their families.

Our capabilities

With experience supporting a multitude of diverse federal government entities, we are ready to collaborate to create custom, consultative solutions or subcontract services to address your unique challenges.
Compliance and quality

Deep understanding of the FAR and agency supplements

Robust quality and compliance management systems

Tailored quality management plans per client specific needs

Expert in Cost Accounting Standards (CAS) and other Business Systems administration

Contract administration

Experience managing a multitude of contract types

Service Contract Act administration

Small business plan administration and subcontract management

Expert in federal pricing, proposals and negotiations


Security (NIST, FedRAMP, etc.)

Privacy best practices

Federal Data Protection

Business continuity best practices

Expertise in aligning client requirements with core capabilities to ensure both compliance and innovation

Program management

Tenured account team with deep federal expertise

Clinical experts skilled in managing complex benefit designs

Deep understanding and oversight of all contractual focus areas

Relentless attention to member and provider experience

Focus on military community involvement and veteran hiring

Explore our popular solutions

Our innovative, industry-leading solutions help you reduce costs, increase quality and improve whole-person health to unlock new potential and value. Learn more about a few of our popular solutions below:

We use a data-informed approach to proactively identify, engage and guide patients to the right level of behavioral care, quickly, all while providing measurement and quality outcomes that drive cost savings.

Data-informed early identification of behavioral health needs

Customized assessments that help tailor individual care pathways

Quality care delivered digitally, in person and virtually

24/7/365 call center support

Guided concierge navigation assistance every step of the way

Learn more about Behavioral Health

A telehealth call

MDLIVE provides over 2,400 board-certified doctors and licensed therapists trained in telehealth. Our simple, streamlined technology and nationwide network enable our providers to deliver outstanding patient care for the convenience of your members.

60+ million members

Market-leading Net Promoter Score®

Proven cost-savings

Learn more about MDLIVE

A patient attends a telehealth appointment via video call

For patients with chronic health conditions taking complex medications, we offer personalized support through our team of specialty-trained pharmacists, nurses, social workers and dietitians.

Accredo, by Evernorth, leverages its proven Therapeutic Resource Center (TRC) model to ensure each patient’s clinical and non-clinical needs are met, so they can reach better health outcomes through better adherence.

Accredo has 15 TRCs comprised of experienced clinicians—including pharmacists, nurses, dietitians and social workers—who work individually with patients diagnoses with a variety of specialty conditions, including but not limited to:

Asthma and allergy

Blood disorders


Immune and complex conditions


Advanced pulmonary conditions

Rheumatoid arthritis and inflammatory conditions

Rare diseases

Learn more about Accredo Specialty Pharmacy

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We send medication right to your member’s door to make it easier for them to access and manage their prescriptions.

Our advanced dispensing process offers the best accuracy rates in the industry, so you can count on your members receiving the right medications, right on time.

To help further boost adherence, our highly trained pharmacists and 24/7 support teams can help manage each patient’s treatment plan so they experience as few gaps in care as possible.

Learn more about our home delivery pharmacy services

A patient receives prescription medication in the mail
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Visit our services page to learn more about how Evernorth Health Services can support your members.
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Partner with us to deliver quality care to your members
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