Pharmacy care built around the person—not just the prescription
Evernorth® Health Services makes medications easier to access, understand and manage.
Make every prescription part of better care
Evernorth brings pharmacy access and clinical support together. Our pharmacy teams help patients get the medications they need, understand how to take them and stay supported throughout treatment—while helping customers improve adherence, outcomes, and value.
What pharmacy care services does Evernorth offer?
Our pharmacy care services combine convenient access with support tailored to the medication, condition, and individual.
Explore Evernorth pharmacy care services
Select a pharmacy service to see how we support different medication and treatment needs.
A simpler way to manage everyday medications
Express Scripts® Pharmacy makes it easier for members to get maintenance medications delivered directly to their door. Members can receive up to a three-month supply of eligible medications, with free standard shipping and support available from specially trained pharmacists around the clock.
Digital tools and a convenient mobile app help members order medications, track deliveries, manage refills and set dose reminders—making medication management one less thing to fit into a busy day.
Key features
Home delivery
Send eligible medications directly to members in weather-resistant, tamper-proof packaging.
Three-month supplies
Help members save time and potentially lower costs by receiving longer supplies of maintenance medications when eligible.
24/7 pharmacist access
Provide members direct access to trained clinical pharmacists for medication questions and support.
Automatic refills
Allow members to opt into automatic refills for eligible prescriptions, ensuring critical medication does not run out.
Digital tools
Make it easier to order medications, schedule refills, track deliveries, and set dose reminders.
Designed for convenience.
Supported by pharmacy expertise.
Personalized pharmacy care for complex conditions
Accredo® Specialty Pharmacy supports patients and caregivers navigating complex and chronic conditions. Specialty-trained pharmacists, nurses, social workers and patient advocates provide personalized guidance to help people understand their therapy, manage treatment and stay on track.
Support extends beyond medication delivery to include clinical guidance, affordability resources, condition-specific expertise and coordination across the care journey. Accredo currently supports patients through 15 condition-specific Therapeutic Resource Centers.
Supporting access, affordability, and outcomes
Access
Home delivery
Site-of-care alternatives
24/7 clinical support
Digital services and accessible packaging options
Affordability
Copay-assistance coordination
Benefit and coverage navigation
Out-of-pocket cost support and education
Support navigating therapy-related costs
Outcomes
Adherence monitoring and proactive outreach
Condition-specific clinical protocols
Nutrition and social worker support
Patient education
High-touch support throughout treatment
Condition-specific expertise: Connect patients with clinicians trained in their condition and therapy.
24/7 clinical support: Give patients access to specialty-trained pharmacists and nurses day or night.
Specialized delivery: Coordinate reliable shipping for medications that may require refrigeration, careful timing, or other special handling.
Affordability assistance: Help eligible patients understand available copay assistance programs and other financial support resources.
Digital access: Provide refill, payment, order-tracking and communication options through web, app, text, and virtual channels.
Whole-person support: Connect patients with nursing, nutrition, and social-support resources when appropriate.
Specialty care backed by scale and expertise
500
specialty-trained pharmacists
850+
nurses
15
condition-specific Therapeutic Resource Centers
4.5M
clinical and compliance interactions in 20251
Specialized support for the GLP-1 journey
Evernorth EnGuide Pharmacy is a specialized home-delivery pharmacy focused on GLP-1 medications. GLP-1-focused pharmacists work with patients and prescribers to support treatment, answer medication questions and help patients navigate dosing, savings opportunities, and ongoing refills.
Patients can receive eligible GLP-1 medications through home delivery, with tools and services designed to make treatment easier to manage over time.
Guidance that helps keep treatment on track
Dosing support: Help patients move safely toward their prescribed maintenance dose.
Longer supplies: Provide eligible 90-day supplies to support treatment continuity and reduce refill frequency.
Payment flexibility: Offer an Extended Payment Plan that allows eligible patients to divide costs into three payments.
Refill reminders: Notify patients as their next order date approaches.
Savings support: Accept select manufacturer savings cards when available and applicable.
Home delivery: Free standard shipping for eligible orders.
GLP-1 treatment can be complex. The pharmacy experience doesn't have to be
Evernorth EnGuide Pharmacy supports patients with specialized pharmacist guidance, home delivery of GLP-1s, refill support, and help exploring eligible savings options. Prescribers also receive coordinated prescription support, treatment resources, and ongoing clinical support around titration and side effects—making it easier for eligible patients to start and stay on GLP-1 therapy.
Learn how EnGuide Pharmacy supports access, medication management, and continuity for eligible GLP-1 therapies.
Specialized pharmacy support when timing matters most
Fertility treatment can involve complex medication regimens, coverage requirements, affordability challenges, and tightly coordinated timelines. Evernorth Health Services brings specialized fertility pharmacy expertise to these challenges to help patients access medications and help clinics keep treatment moving.
Freedom Fertility and VFP Pharmacy Group by Evernorth provide a coordinated fertility pharmacy experience designed around the unique demands of fertility treatment.
Support that keeps fertility treatment moving
Access and affordability
Help patients access prescribed fertility medications while navigating coverage, insurance pathways, and available affordability options.
Cycle-critical fulfillment
Support tightly sequenced treatment with time-sensitive fulfillment, including emergency and expedited medication options at select locations.
Education and support
Connect patients with fertility-trained pharmacists, injection training, digital resources, and ongoing education to help them feel prepared and supported throughout treatment.
Built for the precision fertility treatment demands
Fertility medications can require careful timing, accurate fulfillment, and temperature-controlled delivery. Advanced fulfillment and cold-chain capabilities help protect medication integrity and support reliable delivery across varying conditions—helping patients receive medications when their treatment cycle requires them.
Fertility pharmacy expertise at scale
764K
fertility prescriptions dispensed in 2025
110K
fertility patients served in 2025
90%+
of fertility clinics served by our pharmacies
60+
fertility-trained pharmacists
Freedom Fertility and VFP Pharmacy Group by Evernorth
Freedom Fertility Pharmacy and VFP Pharmacy Group by Evernorth provide specialized fertility pharmacy care designed to support patients throughout their treatment journey. Our experienced teams understand the unique complexities and time-sensitive nature of fertility care, providing personalized support, clinical guidance and dependable access to medications when patients need them.
From navigating benefits and coverage requirements to coordinating medications and providing education, we help make the treatment experience simpler and more supported every step of the way.
Specialized capabilities across our fertility pharmacies
Fertility-trained pharmacists with decades of specialized experience
Nationwide medication access with shipping to all 50 states
Clinical support available 24/7
Extended hours and emergency medication support at select locations
Sterile and non-sterile compounding capabilities when prescribed
Technology-enabled fulfillment designed to support accuracy and medication integrity
Frequently asked questions
Pharmacy care that adapts to the treatment
Every medication comes with a different set of needs. Evernorth Health Services helps businesses connect people with pharmacy care suited to the therapy—from convenient home delivery to highly specialized clinical and fertility support.
With experienced pharmacy teams, dependable delivery, and services built around real treatment journeys, we help make medication care more connected and easier to manage.
