Medical care that’s closer to the people who need it
Our services connect people to support for everyday needs, ongoing health, and whole-person well-being through virtual, onsite, and hybrid models.
Make care easier to reach and easier to use
Getting the right care can take too much time, travel, and coordination. When access is difficult, people may delay treatment, miss preventive care, or turn to higher-cost settings for needs that could have been addressed sooner.
Evernorth brings medical care into the places people already are. Our virtual and workplace-based services help members and employees connect with qualified providers, take action earlier, and stay engaged in their health—while helping businesses improve outcomes and manage costs.
More ways to connect people with the right care
Our medical care services give businesses flexible ways to expand access and support the health of the populations they serve.
Convenient access
Connect people with care virtually, at or near the workplace, or through a combination of channels.
Earlier access
Make preventive, primary and everyday care easier to access before needs become more complex.
Value for organization
Support better experiences and outcomes while helping reduce unnecessary use of higher-cost care.
Explore Evernorth integrated medical care services
Select a service to see how we can bring care closer to your members or employees.
One virtual care platform for urgent, primary, behavioral, and dermatology care
MD Live gives members a simpler way to connect with care wherever they are. Through one platform, people can access board-certified doctors and licensed clinicians for urgent care, primary care, behavioral health, and dermatology.
The experience is designed to reduce friction across the care journey—with convenient access, personalized treatment plans, ongoing support, and support to help close gaps in care.
Care for the moments that matter
Primary care
Preventive and routine care, wellness screenings, ongoing chronic condition management, and personalized care plans—with referrals to in-network care when needed.
Urgent care
24/7/365 access to care for 100+ common, everyday needs by phone, video, or talk-free, however and wherever your members need it.
Behavioral health
Licensed therapists and board-certified psychiatrists for anxiety, depression, stress, and a broad range of mental health needs, with appointments in as little as 3-5 days.
Dermatology
Convenient care for common skin, hair and nail conditions, with treatment plans available under 24 hours on average.
Designed for access. Built on clinical rigor.
MD Live combines a convenient member experience with the clinical oversight, infrastructure and support needed to serve large, complex member populations. We are the first virtual care provider to earn National Committee for Quality Assurance (NCQA) Virtual Care Accreditation for both primary care and urgent care across all 50 states.
+ Nationwide access to experienced, board-certified providers and licensed clinicians
+ Clinical governance focused on quality, safety and evidence-based care
+ A connected experience across multiple lines of care
+ Flexible implementation and eligibility options for health plans and employers
+ Ongoing coordination and in-network referrals that help support continuity beyond the virtual visit
Virtual care proven at scale
Make virtual care a connected part of the care journey—not another disconnected stop.
53M
health plan and employer members
$3B+
in client savings1
95%
client retention rate
74
Net Promoter Score
MD Live Virtual Private Care demo
Learn more about our all-in-one platform for fully integrated, whole-person care.
1
Connect with our team
Contact us to start a conversation around your goals, population, and key challenges.
2
Define the right approach
We'll define the virtual care strategy that best aligns with your population, benefits strategy, and broader health care ecosystem.
3
Implement and optimize
Integrate MD Live, support member engagement, and measure performance to help maximize impact over time.
See how MD Live can help your business offer convenient virtual care backed by a strong clinical foundation.
Bring high-quality health and wellness services directly to your employees
Evernorth Workplace Care helps employers deliver services at the worksite, making it easier for employees to access care, build relationships with dedicated providers, and take an active role in their health. For employers, this flexible approach can help close gaps in care, lower medical cost spend, and support a healthier workforce.
Direct care services designed to meet employees where they are
Our workplace health centers deliver dedicated, personalized care through three flexible models.
Evernorth Health & Wellness Centers
Comprehensive primary, preventive, and acute care at the workplace, with virtual visits available through the dedicated providers from the health center.
Evernorth Health & Wellness Suites
Technology-enabled care that combines virtual providers with onsite clinical support from a registered nurse with a smaller footprint.
Evernorth Specialty Behavioral Centers
Dedicated behavioral health services delivered by licensed clinicians right in the workplace or virtually.
Beyond direct care
Evernorth Workplace Care offers complementary solutions that help employees take a proactive approach to their health. With Health Coaching, Biometric Screening Solutions, and Population Health Management, these programs integrate seamlessly with our health centers to strengthen engagement, improve outcomes and promote long-term well-being.
Care that works for employees and employers
Workplace care proven at scale
Onsite health centers from Evernorth Workplace Care drive greater access to care, better employee health outcomes, medical cost savings and a strong employee experience.
83%
of patients can access acute care within one business day
70%
of patients have their primary care needs met at their center
$1,110
in medical cost savings per member per year
94
Net Promoter Score
Care at the workplace
Delivering convenient, connected care that improves employee health and supports business goals
1
Start the conversation
Connect with our team to discuss your workforce, organizational goals, and employee health needs.
2
Design the right solution
Together, we'll create an onsite health center strategy tailored to your population, culture, and benefits ecosystem.
3
Launch and optimize
We'll support implementation, employee engagement, and ongoing performance measurement to help drive lasting health and business impact.
See how Evernorth Workplace Care can bring dedicated and personalized health and wellness services closer to your employees.
Medical care that moves with people
At home. At work. On the go. Evernorth Health Services helps organizations give people more convenient ways to access high-quality care.
With virtual and workplace-based services, you can make it easier for people to act sooner, stay connected and keep moving forward in their health.
Frequently asked questions
Sources
- MD Live internal data. 2025