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Express Scripts by Evernorth

Partnering to deliver pharmacy benefits that are right for today, right for tomorrow, right by your side.

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Express Scripts is committed to be the partner you need to help you do right by your people, while receiving the best service at the best value.

Pharmacy innovation is at an all-time high

The growth of extensive new treatment for chronic and complex conditions like diabetes, obesity and genetic disorders is adding complexity and cost to an already challenging landscape. Gene therapies and high consumer demand for weight loss drugs such as GLP-1s are driving significant trend and plan costs.

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Managing prescription drugs is complex, personal and rapidly evolving. Without the right partner, costs and utilization can quickly get out of control.
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We're a partner like no other

We’re focused on delivering the right programs and partnerships to support everyone within the pharmacy benefits ecosystem—including payers, prescribers, manufacturers, government entities and members.

Express Scripts is a leader in four key pillars of pharmacy benefits management:
Service

We get the basics right, from considering every supply chain detail to ensuring affordability.

Patient care

We advocate on behalf of members, removing barriers to access and simplifying every care experience.

Innovation Bright Idea
Innovation

We keep clients ahead of health care advancements and transform what data can do to further their goals.

Partnership

We connect within Evernorth and across the entire health care ecosystem to help fill gaps in care.

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At Express Scripts by Evernorth, we’re built to solve the problems others don’t, won’t or can’t.


Delivering on our promises

Don't take it from us, hear what our customers are saying makes Express Scripts by Evernorth different.

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How Express Scripts creates value for you

We partner across the supply chain and work to:

Drive down drug spend

Improve member access to medications

Achieve lower drug list prices 

We do this by negotiating deeper discounts—including rebates and formulary tiers—after drug manufacturers set drug list prices. This value is passed on directly to our clients, who decide how they want to use the cost savings.

Learn more about how PBMs work


$
64B

saved for clients in 2023 with our supply chain and clinical programs*

*2023 Express Scripts drug trend review

Customer and Pharmacist

Who We Serve

With more than 1,000 specialized pharmacists, doctors and nurses, 3.5K+ patient service advocates and 18K employees across the U.S., Express Scripts is uniquely positioned and prepared to make pharmacy benefits work harder for those we serve, including:

1 in 3 Americans 

~60 health plans and government employers 

2.3K+ commercial employers 

42 Medicare Advantage plans 

15 Medicaid plans in 13 states 

24 PBMs and wholesale market participants

Driving value and affordability for 38 years and counting

Click through the tabs below to learn more about Express Scripts solutions designed to help you better care for your people.

Eliminating wasteful spend

Our National Preferred Formulary finds affordable medication alternatives that provide greater clinical value, so medication decisions are based on clinical quality and cost effectiveness. Each year, we save clients $29.4B in incremental value.1 

Improving continuity of care

Through our powerful partnerships, we provide industry-leading drug access and ability to process 99.1% of specialty drug claims.2 

Driving down overall pharmacy spend

The Advanced Utilization Management program ensures the safest, most cost-effective medications are prescribed to members, helping clients avoid $4.6B in costs—roughly 10-13% of total pharmacy spend.*

* 2022 for standard commercial program clients

1. Evernorth Health Services, 2022. “Biosimilars 101”.  https://www.evernorth.com/articles/biosimilars

2. Annual analysis of Express Scripts adjudicated claims volume for commercial and health plan payers for limited distribution, exclusive distribution and open access specialty drugs.

Learn more about the value Express Scripts delivers

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Simplifying member experience


Our simple and seamless PBM member experience engages members at the right times with the right information to help them take advantage of their prescription benefit, so they’ll stress less and save more.

Providing deep member visibility


Our advanced analytics platform allows us to uncover insights and provide members with clear recommendations based on their plan sponsor’s benefit information, as well as clinical and wellness opportunities.

Removing access barriers to deliver exceptional care

We’re committed to engaging members by removing barriers to access and educating them on how to clearly and effortlessly navigate their prescription journey from annual enrollment to communications after their prescriptions are filled.

Advocating for members to enable impactful experiences


Using data like social determinants of health, plan sponsor design, member-designated preferences and medical data, we are proactive in the care of members, making sure they feel supported. We do this through a variety of PBM solutions available to plan sponsors.

Learn more about the value Express Scripts delivers

Pharmacist and patient

Industry-first price protections


Our Patient Assurance Program® provides lower, more predictable costs for members with diabetes and cardiovascular disease—capping the cost of insulin at $25 for a 30-day supply.

Flexible access to prescriptions  

Our suite of pharmacy solutions including home delivery and retail networks focuses on flexibility for members to drive greater affordability for plans and personalizing member care.

Using data to advance access


We use powerful health equity and social determinants of health data to help resolve health disparities and reduce unnecessary health care costs—keeping a strong focus on expanding access, affordability and speed of care.

Advancing transparency + value-based contracting

The SafeGuardRx® portfolio of solutions from Evernorth® Health Services uses condition-specific engagement tools and cost-containment strategies, saving clients billions each year in medical and drug costs.1

1. Evernorth Specialty Data—Analytic & Reporting Consolidation

Learn more about the value Express Scripts delivers

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Connecting data to optimize key PBM capabilities

With Health Connect 360®, we integrate 360-degree member data from across your health care solutions to fully connect reporting and close gaps in care. 

Bridging to outside health care services


Our capabilities extend beyond PBM to integrate with behavioral health solutions, predictive models, fertility and family planning benefits and more. 

Seamlessly addressing specialty needs


In partnership with Accredo by Evernorth and the deep experience of our Therapeutic Resource Centers (TRCs), we’ve helped achieve $92M in total specialty pharmacy savings for our clients.1 

Learn more about the value Express Scripts delivers

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Let’s partner together to solve your health care challenges together
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Financial Disclosure

Express Scripts by Evernorth provides an overview of the principal revenue sources of Express Scripts, Inc. and Medco Health Solutions, Inc. (individually and collectively referred to herein as “ESI”), as well as ESI’s affiliates.

 

See more details and access the disclosure statement