Accredo Specialty Pharmacy
Services to support patients and caregivers navigating complex and chronic conditions.
Pharmacy care for the most complex conditions
At Accredo, our diverse team of pharmacists, nurses, dietitians, and social workers provide high-touch, personalized guidance to patients facing chronic and complex specialty conditions.
Our clinical and supportive care services help patients manage their health condition and therapies independently and confidently, while achieving better savings for payers.
Accredo Care Equity
At Accredo, we have always offered healthcare that goes beyond the prescription. To further support our patients, we are reinforcing our commitment through a suite of services addressing differences in social determinants of health. That commitment is Accredo Care Equity, designed to address the everyday challenges patients face, from access, affordability to better care equity. By providing personalized care, Accredo enhances the patient experience and empowers patients to stay on track with their treatment plans, leading to better health outcomes and care equity for all.
Accredo Care Equity supports patients with access needs by providing:
Home delivery
Site of care alternatives, including home infusion
Nurses, pharmacists, social workers, and dietitians
Clinical support 24/7
Easy-open bottle caps
Digital Services (Reorder, BillPay, easyFill)
Accredo Care Equity supports patients with affordability needs by supporting:
Copay assistance coordination
Generic and biosimilar dispensing
Transportation resources
Resources for living expenses
Accredo Care Equity helps drive patient outcomes by offering:
Multi-disciplinary clinical experts across our 15 specialty Therapeutic Resource Centers
Mental health screening and support from social workers
Nutrition support from registered dietitians
Adherence tracking and proactive intervention
Appropriate therapy at lower overall costs
Specialty pharmacy can help your plan reduce costs and eliminate waste within the health care system.
Appropriate therapy at lower overall costs.
$102M
in specialty pharmacy savings driven by therapy management protocols1
$10M
in waste avoidance through vial optimization protocol2
3.1M
clinical and compliance interactions with patients in the last year2
Dedicated to your patients’ care journey
Our 500 specialty-trained pharmacists, 600+ nurses, nutritionists, insurance reps and patient advocates, come together to holistically support patients.
Providing personalized care to patients living with specialty conditions
Supporting patients with a variety of specialty conditions
Accredo’s 15 condition-specific Therapeutic Resource Centers® (TRCs) allow us to provide focused care and support to patients navigating cancer, multiple sclerosis, inflammatory conditions, and a wide array of other specialty conditions.
Therapeutic Resource Centers
Our condition-specific TRCs connect patients with specialty-trained pharmacists and nurses 24 hours a day, 7 days a week. We ensure patients receive care from clinicians who specialize in their condition and who take the time to understand their circumstances.
Our TRCs include:
Our TRCs include:
+ Asthma and allergy
+ Blood disorders
+ Cystic fibrosis
+ Endocrine disorders
+ Fertility
+ Hepatology
+ HIV
+ Immune and complex conditions
+ Neurology and multiple sclerosis
+ Oncology
+ Advanced pulmonary conditions
+ Rare diseases
+ Rheumatoid arthritis and inflammatory conditions
+ Select specialty conditions
+ Transplants
Convenient connectivity and support
We provide ways for patients to connect with us to make managing their specialty conditions simpler.
+ Digital tools including comprehensive web, app and texting options for patients
+ Dose reminders
+ Refill by text
+ Order tracking and online payments
+ Real-time prescription updates for providers
+ Therapy-focused meal planning and nutrition
+ Coordination of community resources
+ Coordination of copay assistance for patients
Clinical and operational excellence
Our model optimizes patient care, reducing wasteful spending by ensuring that therapy is appropriate and effective.
+ Condition and drug-specific clinical protocols
+ Monitoring of full spectrum patient adherence
+ Coaching interventions
+ Non-therapeutic treatment education and intervention
+ National footprint of dispensing pharmacies, hubs and nursing staff
+ Proprietary shipping methodology
+ Cold-chain technology
Sources
- 2024 Evernorth Specialty Data—Analytic & Reporting Consolidation
- Accredo Book of Business data, 2024