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Pharmacy Forward: faster, more connected specialty care
See how Accredo® Specialty Pharmacy is using AI-enabled workflows and operational scale to help accelerate medication access and enable more proactive, personalized care.
Connecting technology, clinical expertise and operations
Pharmacy Forward is Accredo’s strategic investment in AI to transform the specialty pharmacy experience. By combining predictive insights, enhanced workflows, clinical expertise and fulfillment operations, Pharmacy Forward is designed to reduce friction across the specialty care journey, helping deliver faster, more connected care experiences for patients and healthcare providers.
Advancing the specialty pharmacy experience
Pharmacy Forward brings together four areas of focus across Accredo Specialty Pharmacy, connecting technology and operations throughout the patient journey.
Experience accelerators
Predictive analytics can help optimize order scheduling and refill coordination, while adherence insights support proactive patient outreach and automated patient history summaries help care teams work more efficiently.
Rx readiness
Patient access is accelerated through faster benefits verification and prior authorization support, streamlined copay coordination and administrative services, and AI-enabled intake models that reduce manual touch points and improve turnaround time.
Care enablement
Earlier identification of adherence opportunities and therapy gaps can support more proactive care, while greater connectivity helps pharmacists, nurses and care teams collaborate around patient needs.
One fulfillment network
Intelligent routing helps identify the optimal fulfillment location to accelerate medication access, supported by a coordinated pharmacy network designed to deliver a seamless patient experience.
Designed around the specialty patient journey
For patients managing complex conditions, getting started and staying on therapy can involve multiple steps and care teams. Pharmacy Forward is designed to connect those experiences more effectively—from benefits verification and medication access to adherence outreach, clinical support and fulfillment.
By bringing AI-enabled capabilities into these workflows, Accredo can support earlier engagement, more proactive care and a more connected experience throughout the specialty pharmacy journey.
What Pharmacy Forward means for clients
Pharmacy Forward represents Accredo’s continued investment in technology-enabled specialty pharmacy capabilities. By connecting predictive insights, automated workflows, clinical expertise and fulfillment operations, the initiative is designed to reduce friction across the specialty pharmacy experience while helping patients access and stay connected to the care they need.
