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Consultant Connection
Timely insights, tools, and updates to help you deliver more for your clients.
When complexity grows, clients look to you for clarity
This hub brings together timely insights, solution context, and consultant-ready resources you can draw from as you guide conversations around engagement, utilization, and evolving benefit decisions.
Mark Bini, SVP of Evernorth PBS New Sales and Consultant Strategy, shows how integrated pharmacy, care navigation, specialty and virtual care solutions connect — giving you a client-ready view of how Evernorth® is building a more connected member experience.
See what we learned from our Patient Advisory Board sessions and uncover proof points you can use to highlight how we’re improving the member experience.
A new transparency report, an updated Express Scripts® Pharmacy Benefit Services digital experience and a phased AI chat rollout—what's changing for members, and what it means for your clients.
When care access fits the workday
See how MD Live by Evernorth helped Teachers Health Trust extend virtual care to fit how educators actually work—resulting in $11.2M in savings from 2019-2025 and an NPS of 861. It's a proof point for clients evaluating how virtual care access affects both cost and workforce impact.
New on the Hub: Solutions and Resources
Explore Evernorth solutions designed to help improve health outcomes, manage costs, and enhance the member experience. Learn how our integrated capabilities support clients across pharmacy, care, and benefits management.
Previous issue highlights
Explore a consultant-ready resource with examples that show how the evolved model is designed to bring more predictability, transparency and aligned incentives to client pharmacy benefit conversations.
In the first consultant leader video, John Lenihan, Managing Director, Evernorth Consultant Strategy, discusses how Evernorth® supports implementation with experienced teams, structured planning and consistent performance.
Unlock new ideas for better outcomes
Explore relevant news, research and expert analysis to help guide decisions for impactful pharmacy and medical benefit solutions plans to meet the unique needs of your clients and their members.
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Our team is ready to continue the conversation and partner with you to explore Evernorth’s strategies and solutions.
Sources
MD Live Internal Data, Jan 2025-Dec 2025