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Consultant Connection

Timely insights, tools, and updates to help you deliver more for your clients.

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What’s new at evernorth

When complexity grows, clients look to you for clarity

This hub brings together timely insights, solution context, and consultant-ready resources you can draw from as you guide conversations around engagement, utilization, and evolving benefit decisions.

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Ashley Holzworth-Nash
Bringing greater clarity to health care costs

Learn more about Evernorth SignatureSM Pharmacy Benefits and hear from Ashley Holzworth-Nash, PharmD, on how Evernorth® is helping members navigate care with greater transparency, personalized guidance, and affordability-focused tools.

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June Member Experience insights

Roadmap updates, new innovations, and the latest on AI chat support—see what's ahead in the latest member experience newsletter.

New on the Hub: Solutions and Resources

Explore Evernorth solutions designed to help improve health outcomes, manage costs, and enhance the member experience. Learn how our integrated capabilities support clients across pharmacy, care, and benefits management.

Visit the Solutions page

Discover Consultant Resources

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The new first opinion: AI and the clinical judgment gap

As AI becomes an increasingly common starting point in the care journey, understanding its benefits—and limitations—is more important than ever. Explore insights from MD Live by Evernorth® on the role of clinical judgment in helping members make informed care decisions.

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on-demand webinar

Cancer is showing up earlier, reshaping workforce health and benefit strategy

The Health Care in Focus on-demand webinar examines rising cancer rates among younger, working-age adults and the implications for employers, benefit strategies and workforce support. Evernorth experts review the data behind this shift, the cost and care considerations it creates, and how benefit models may need to evolve.

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Previous issue highlights

A deeper look at the evolved pharmacy benefit model

Explore a consultant-ready resource with examples that show how the evolved model is designed to bring more predictability, transparency and aligned incentives to client pharmacy benefit conversations.

Consultant leader video series

In the first consultant leader video, John Lenihan, Managing Director, Evernorth Consultant Strategy, discusses how Evernorth® supports implementation with experienced teams, structured planning and consistent performance.

Member Experience Control Center resource

On the Evernorth Control Center, a new PBS Member Experience Resource Hub brings examples, demos, videos and member-facing materials into one interactive document. It is designed to help consultants explain how Express Scripts® is simplifying the pharmacy benefit through clearer education, greater transparency and more connected digital experiences.

The pharmacy benefit model is evolving

A fundamental shift in how pharmacy benefits are structured and priced is underway—and your clients will have questions. Stay current on how the new PBS pricing model works, what it means for plan sponsors, and how to position it in your conversations.

Health Care in Focus: oncology and workforce health

The research report examines how cancer trends are shifting within working-age populations and what those shifts mean for employers. It highlights how younger employees experience different cancer types, longer care journeys and new financial and workplace pressures. 

E-Treatment: Quality virtual care at scale—without the tradeoffs

Virtual care solved the access problem. MD Live E-Treatment solves what comes next—clinical quality at scale. With a 7% bounce-back rate, 85% of visits resolved without escalation, and NCQA accreditation in all 50 states, it’s the rare combination of a virtual care provider with that distinction. MD Live is a credible answer to both member convenience demands and direct-to-consumer pressure.

Evernorth news & insights

Unlock new ideas for better outcomes

Explore relevant news, research and expert analysis to help guide decisions for impactful pharmacy and medical benefit solutions plans to meet the unique needs of your clients and their members.

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Recent news updates
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The growing oncology burden among men
Jun 01, 2026
Article
Specialty Care Deep Dive: Inside Accredo’s approach to specialty pharmacy support for multiple sclerosis
May 28, 2026
Article
Why integrating behavioral health into cancer care matters for health plans
May 07, 2026
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Contact us

Our team is ready to continue the conversation and partner with you to explore Evernorth’s strategies and solutions.

Sources

* Cigna Healthcare provides access to virtual care through certain third-party service providers. Such third-party service providers are solely responsible for the care and treatment they deliver. Benefits are subject to plan terms and conditions, including applicable exclusions and limitations. These services may not be available in all areas.