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Consultant Connection
Timely insights, tools, and updates to help you deliver more for your clients.
When complexity grows, clients look to you for clarity
This hub brings together timely insights, solution context, and consultant-ready resources you can draw from as you guide conversations around engagement, utilization, and evolving benefit decisions.
Mid-year formulary updates remove high-cost drugs that lack additional clinical value while maintaining access to clinically effective alternatives.
Evernorth® GeneFocus, with the first focus being oncology, helps members identify their inherited cancer risk earlier, using genetic testing and education to guide prevention and screening decisions.
SafeGuardRx® delivered meaningful results in 2025—helping members manage complex conditions while supporting strong plan performance and generating value payments for participating clients.
Lower-than-expected gene therapy utilization in 2025 generated a surplus return for Embarc Benefit Protection® clients while keeping PMPM fees aligned with actual use.
The virtual care landscape in 2026
New research from MD Live by Evernorth® confirms that virtual care is now a permanent part of health care delivery, with significant untapped demand among insured members*. While interest remains strong, utilization still lags behind preference—creating a clear opportunity for clients to increase engagement through education, improved access, and thoughtful benefit design.
Consultant health equity priorities for 2026
Health equity remains a defining priority for plan sponsors in 2026 as workforces become more diverse and expectations around access, outcomes, and accountability continue to rise. Evernorth’s consultant-ready health equity priorities guide is designed to help consultants assess client readiness and lead more strategic, informed conversations to close gaps in care.
Previous issue highlights
Express Scripts® secures a comprehensive FTC settlement, reinforcing the simpler, more transparent model we’ve been shaping with you and your clients.
As demand for GLP-1 therapies grows, clients need clarity. This guide breaks down Evernorth’s GLP-1 support options so you can confidently navigate access, utilization, and long-term considerations.
Many clients seek weight-related risk support beyond medication. We combine coaching, lifestyle guidance, and incentives to complement clients’ existing pharmacy or wellness benefits.
As access challenges grow, this update outlines pharmacist prescribing options that expand members' access to treatment at their local pharmacy.
Access resources and a monthly pipeline report as gene therapies continue to advance. From pipeline visibility and understanding potential gene therapy claims impact on plans, this hub supports informed client planning conversations.
Bring current, data-informed context into your client conversations with a forward-looking view of the forces shaping cost, access, and workforce expectations in the year ahead.
Unlock new ideas for better outcomes
Explore relevant news, research and expert analysis to help guide decisions for impactful pharmacy and medical benefit solutions plans to meet the unique needs of your clients and their members.
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Sources
* Cigna Healthcare provides access to virtual care through certain third-party service providers. Such third-party service providers are solely responsible for the care and treatment they deliver. Benefits are subject to plan terms and conditions, including applicable exclusions and limitations. These services may not be available in all areas.