When patients are diagnosed with a complex condition, the questions can come faster than the answers. Patients are thrust into creating new routines to follow treatment plans that can be intensive, continuous, and include new devices and technology. For many, navigating what comes next can feel overwhelming.
Finding a trusted care partner to translate the uncertainty into clear, actionable treatment steps is vital for patients – and why personalized support can make a meaningful difference.
Accredo’s field nurses help individuals living with complex and chronic conditions – including multiple sclerosis, cancer, rheumatoid arthritis, Crohn’s disease, and many others – manage treatment, understand their care, and tackle the day-to-day challenges of their new normal.
These specialty-trained nurses – more than 600 nationwide, all directly employed by Accredo – provide in-home clinical support in all 50 states. They visit patients to deliver infusion services, offer treatment education, and monitor therapy progress, helping patients manage their conditions while improving coordination and continuity of care.
As an Accredo field nurse, Susan specializes in supporting patients living with pulmonary arterial hypertension (PAH). With nearly two decades of experience, she meets patients where they are – whether at home or in the hospital when they are first diagnosed – to help them understand and administer complex treatment regimens that can include continuous 24/7 infusion cycles.
Susan’s approach is shaped not only by her clinical expertise, but also by her personal experience as an Accredo patient. That perspective has deepened Susan’s understanding of what patients face, from the stress of managing treatment to the importance of having a dedicated care partner who listens and understands what they’re going through.
By building close relationships with patients and their caregivers, Susan focuses on the whole person – not just the medication – to offer support that extends to their environment, daily routines, and emotional needs.
Watch the video to learn more about Susan’s story and how she supports patients through their care journey.
Accredo raises the standard in specialty pharmacy, delivering care beyond the prescription and additive savings beyond the trend. Through our pharmacy model, plan sponsors can count on competitive specialty drug pricing and access to the specialty therapies your members need. We provide condition- and drug-focused expertise that prepares you for what’s ahead while driving the most value for you now. Our pharmacy engine propels savings to you and delivers well-being support for your members at no cost.
