Evernorth Federal Services
Dedicated to strengthening care at the federal level, improving operational efficiency and achieving measurable outcomes.
Optimizing health care delivery for federal agencies
Federal clients may be challenged to find a partner that understands their needs and can navigate their requirements. Evernorth Federal Services’ expertise, scale and one-of-a-kind model are up to the task of improving the health of those dedicated to this country.
Ensuring service members get the care they deserve
Evernorth Federal Services has a vast network and powerful partnerships to help ensure beneficiaries and their families can get the care they need, wherever they need it. We curate and deliver the solutions that drive your mission forward through:
Proven expertise
We fuse deep health care experience with federal expertise to help manage your unique challenges, ensuring you exceed your standards and stay ahead.
Flexible mindset
When we work together, we share a common purpose—yours. We bring a collaborative spirit to every partnership, always ready to immerse in and adapt to your needs.
Connected approach
Leveraging the strength of our integrated health services ecosystem and the best of the industry’s innovation, we equip you with the solutions you need to deliver the best possible care.
Connecting capabilities while delivering impact
Our integrated health service model is built to adapt—leveraging the full breadth of our capabilities to meet the government’s evolving needs. By connecting services across programs, we drive greater impact, ensuring that health solutions are not only coordinated but also more effective, scalable, and sustainable.
Home delivery pharmacy services
We send medication right to your member’s door to make it easier for them to access and manage their prescriptions.
Our advanced dispensing process offers the best accuracy rates in the industry, so you can count on your members receiving the right medications, right on time.
To help further boost adherence, our highly trained pharmacists and 24/7 support teams can help manage each patient’s treatment plan, so they experience as few gaps in care as possible.
Specialty pharmacy services
For patients with chronic health conditions taking complex medications, we offer personalized support through our team of specialty-trained pharmacists, nurses, social workers and dietitians.
Accredo® Specialty Pharmacy leverages its Therapeutic Resource Centers® (TRCs) to ensure each patient’s clinical and non-clinical needs are met, so they can reach better health outcomes through better adherence.
Accredo has 15 TRCs comprised of experienced clinicians—including pharmacists, nurses, dietitians and social workers.
Clinicians work individually with patients diagnosed with a variety of specialty conditions, including but not limited to:
+ Oncology
+ Asthma and allergy
+ Blood disorders
+ Fertility
+ Immune and complex conditions
+ Advanced pulmonary conditions
+ Rheumatoid arthritis and inflammatory conditions
+ Rare diseases
Behavioral health care
We use a data-informed approach to proactively identify, engage and guide patients to the right level of behavioral care, quickly, all while providing measurement and quality outcomes that drive cost savings.
+ Data-informed early identification of behavioral health needs
+ Customized assessments that help tailor individual care pathways
+ Quality care delivered digitally, in person and virtually
+ 24/7/365 call center support
+ Guided concierge navigation assistance every step of the way
Virtual care solutions
Our simple, streamlined technology and nationwide network enable our providers to deliver outstanding patient care for the convenience of your members.
+ 60+ million members
+ Market-leading Net Promoter Score®
+ Proven cost-savings
Benefits management
Express Scripts® Pharmacy Benefit Services creates value for you by negotiating deeper discounts—including rebates and formulary tiers—after drug manufacturers set drug list prices. This value is passed on directly to our clients, who decide how they want to use the cost savings. We partner across the supply chain and work to drive down drug spend, improve member access to medications and achieve lower drug list prices.
EviCore by Evernorth®
Evicore by Evernorth is a leader in medical benefits management, supporting care for more than 100 million people nationwide. With decades of experience, a robust network of clinicians, and advanced automation tools like intelliPath®, we deliver evidence-based, cost-effective solutions that improve outcomes, reduce unnecessary spend, and strengthen the delivery of care across government health programs.
Comprehensive capabilities designed for you
With experience supporting a multitude of diverse federal government entities, we are ready to collaborate to create custom, consultative solutions or subcontract services to address your unique challenges.
