Time-Sensitive Medication Requires the Right Pharmacy

The right fertility benefit is supported by a pharmacy that can deliver medication quickly and reliably

When a woman is taking fertility medication, a delay of even a few hours can significantly decrease her odds of conceiving. Most of the time, dosing schedules are predictable. When that’s not the case – such as when a doctor orders a new medication that must be administered within hours – patients need access to a pharmacy that goes above and beyond.

Freedom Fertility does just that. In 2020, Freedom coordinated 2,700 same-day courier deliveries, leveraging nine locations in the Accredo pharmacy network to ensure patients have the medicine they need when they need it. This capability is an important part of the coverage patients rely on during their fertility journey.

With IVF, the Clock Is Always Ticking

The Centers for Disease Control (CDC) estimate that close to 2 percent of the babies born in the United States each yearwere conceived via in vitro fertilization (IVF). Patients inject IVF medications that stimulate the production of eggs, which are collected and fertilized. IVF medications need to be injected daily, generally at a specific time. In addition to this rigid dosing schedule, they must be kept cold at all times.

These medications are costly, and patients receive the exact amount they need for each month-long IVF cycle. Missed or late injections can cause the cycle to fail.

Patients Come First At a Fertility-Focused Pharmacy

With fertility as its sole focus, Freedom has the expertise and specialized staff to deliver superior patient care. Freedom Fertility prepares compounded preparations onsite while meeting or exceeding state and federal requirements. The pharmacy’s expertise and good relationships with manufacturers assure availability, even in the event of nationwide drug shortages.

In addition to utilizing UPS, FedEx and other delivery services, the fertility pharmacy contracts with couriers across the United States and employs an in-house courier in Boston, where the pharmacy is based, to make sure patients get their medications on time. The in-house courier drives up and down the Eastern seaboard, putting 115,000 miles on his delivery vehicle in just a year and a half.

One of his most memorable deliveries was in Boston — but not to a home or a business address. He met the patient at Logan International Airport while she was changing planes during a trip. Equipped with her flight number, phone number, and estimated arrival time, he found a spot in the cell phone lot and monitored her arrival with a flight tracker app.

When she landed, they spoke by phone, and she was waiting when he drove up to the agreed-upon exit door to hand over the insulated package containing her medication. The patient made it safely through security and to her flight, arriving at her destination with the medication she needed to continue her fertility journey.

Evernorth FamilyPath is a comprehensive fertility benefit, including the services of Freedom Fertility pharmacy. Learn more.

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