EVERNORTH GUIDED CANCER CARE

Guiding and supporting members through every step of the cancer journey, while improving savings and experiences.

A medical professional who is wearing scrubs holds a tablet and speaks with a patient

Cancer care is a fragmented experience for members and extremely costly for all.

Complex challenges remain for health plans, employers and members despite today’s advancements in treatment.

Cancer treatments are one of the top drivers of medical expense.¹

As cost and complexity continue to be barriers to quality and effective cancer care, offering solutions that mitigate spend and lead to improved outcomes are vital.

Evernorth is leading the way to better cancer outcomes.

A woman standing in front of a clear presentation board with sticky notes attached presents to a group of people.

Care services are becoming more expensive, and engagement needs to improve.

Reported incurring medical debt from cancer care²

Felt unprepared for the costs of cancer care³

Of ovarian cancer patients do not receive recommended testing to inform treatment⁴

Evernorth Guided Cancer Care

Concierge Cancer Support

Our approach is designed to quickly identify where we can add the most value for each individual. We provide a single point of contact—a care advocate—who first identifies which needs are most pressing for the member, and then works to address those needs.

Helping them navigate the care delivery system and their health plan benefits

Building care plans for each member (and their caregivers) based on their specific needs

Identifying resources to help with financial or other support available within the community, such as childcare, transportation, and meal delivery

Care coordination to better understand treatment plans and coordinate care across various resources

Distress screening and behavioral health access and support—this resource is critical and often improves outcomes for cancer patients at lower costs

A man with glasses sitting atop his head sits in front of a laptop while talking on the phone

Cancer Consult Service

We deliver additional value by helping to ensure that members with the most complex cancer cases receive an accurate diagnosis and optimal treatment plan without delay.

Focuses on cases most likely to benefit from the review:
Our data analytics helps concentrate resources for the most value

Helps reduce burden on members:
Typical second opinion services rely on members to initiate and facilitate reviews—our approach handles everything, so members can stay focused on their cancer care without traveling to meet with subspecialists

Designed to efficiently use resources:
Cases that have a likely accurate diagnosis or are already being treated at a leading center aren’t eligible for this service