Evernorth Behavioral Health
Personalizing and improving care through proactive mental and behavioral health solutions.
Ignoring behavioral health conditions is a costly mistake.
Data is fragmented. Access to care is limited. Health equity and cultural concerns are often overlooked. Navigating behavioral health care without the right partner can lead to overspending.
Our behavioral health solutions combat overspending by addressing behavioral and mental conditions before they further complicate health. By matching your members to the right level of resources more quickly, our next-generation experience delivers data-driven, personalized care on demand. We partner with you every step of the way to guarantee results.
Up to $2,565 in savings when people who are newly diagnosed with a behavioral condition receive treatment1.
1. Internal Evernorth analysis performed 2022. Associated medical and pharmacy cost savings are over a 15 month period following treatment for a new Behavioral health diagnosis in the US. Results may vary and savings are not guaranteed.
Your Members Are Already Struggling
U.S. adults experience mental illness each year2
of those suffering do not get care3
also suffer physically4 and cost 3-6x more5
4. Behavioral Health Insights, Book of Business claims data 1-1-20 through 12-31-20.
Integrated behavioral health solutions strengthen existing benefits.
We make behavioral health simple, personal, and more affordable from start to finish, connecting members to the right level of care for their unique needs. Our partnerships, nationwide care-provider network, and data-informed approach can treat a wide array of mental and behavioral conditions.
Whether alone or as a supplemental value-add to your plan, Evernorth behavioral health solutions drive savings by predicting emerging health needs, closing gaps in care, and supporting synergy in mental and behavioral health. This data-driven approach includes measuring patients before, during, and after their mental health care journey as well as matching individuals with providers who deliver the right level of care.
Comprehensive behavioral health solutions that put members first.
Behavioral and Mental Health Solutions
We partner with you to match the right solutions to your members’ unique needs.
Our diverse, specialized programs can accommodate the high-risk and condition-specific needs of your entire population. Our expanded national network of facilities, includes in- and out-patient professionals, as well as virtual and digital providers, to deliver the right care at the right time, wherever your members may be.
Minimize missed work and reduce medical costs by adding this supplemental service to your plan.
Crisis support, 24/7/365
Robust mental health and substance use care
Proactively identifies high-risk members
Customizable to specific needs
Online tools, digital coaching, peer support services
Caregiver solutions allow members to find support that meets their needs, from digital cognitive behavioral therapy support to real-time coaching and online care resources.
Digital cognitive behavioral therapy led by clinical experts
Curated digital education, resources, personalized coaching, and care-planning support
One-on-one coaching with behavioral licensed clinicians
Social and peer-to-peer support
24/7 confidential assistance supports mental health in the workplace, life challenges, well-being, and productivity.
Our critical incident stress management and wellness seminars serve organizations by addressing workplace concerns and disruptive, critical events.
Crisis triage
No-cost phone consultations and short-term counseling (virtual or in-person)
Referrals to financial, legal, and daily life resources and community services
Online resources and digital interfaces to webcast portal and B2B microsite
Evernorth guided behavioral health uses a data-informed approach to proactively identify, engage and guide members to the right level of behavioral care, quickly-all while providing measurement and quality outcomes that drive cost savings.
Data informed early identification
Omni-channel interaction and engagement
Customized assessments that help tailor individual care pathways
Quality care delivered digitally, in person and virtually
Lower total health care costs through improved outcomes
Guided, concierge support every step of the way
The inMynd℠ behavioral care solution lowers the total cost of care, helps increase productivity, while supporting members’ healthier and happier lives.
Counseling through Therapeutic Resource Center pharmacists
Digital Cognitive Behavioral Therapy (dCBT) and medication management
Increased visibility to health care providers regarding mental health prescriptions
Learn more how inMynd℠ helps members access treatment on their terms.
Evernorth Behavioral Health Advantages
Timely Care Access
Shortening the time to care with a robust network and flexible solution offerings.
On-Demand Care
A variety of wellness apps, our location/plan-based provider network, and virtual care provide greater convenience.
Reliable Data
Unrivaled impact metrics informed by industry-leading integrated health data and clinical expertise.
Real-Time Identification
Our concierge manager helps patients find the right care after proactively identifying behavioral health conditions.
Fully Guided Care
Whether they need medical, pharmacy, or behavioral care, members get the right treatment from the right resources.
Flexible Contract Model
Dynamically structure contracts for risk-sharing, flat fees, or a hybrid approach, for versatile solutions in any situation.
Full-Journey Solutions
A wide range of resources for connected care, including education, medication, and stabilization.
High-Cost, Specialized Behavioral Condition Management
Care covers the full range of acuity, cost, and level of specialization, including autism, substance abuse, opioid use, and eating disorders.
All Evernorth-brand products and services are provided exclusively by or through affiliates of Evernorth companies, including Evernorth Care Solutions, Inc., Evernorth Behavioarl Health, Inc., Evernorth Behavioral Health of Texas, Inc. and Evernorth Behavioral Health of California, Inc.