South Mountain Health Center

The staff is professional Dr Hallerman and doctor Rey are awesome.Ifvyou have little ones Doctor Morales is awesome and has a great repor with kids.

I had been coming her for over 20 years. The name change to Evernorth has brought on some very sad changes. This place will refer you to 5 different doctors within the evernorth system instead of helping you. I used to see my dr for everything and refils and now I have to go to the evernorth offices downtown, mesa, and in tempe to see specialst. A specialist for something I already have and to get refills. Waste! They make it seem real easy by making the apt for you however it is a scam to collect more insurance and copays. I went to one and then canceled all the rest and made appts with non evernorth offices just to get away from the scam. Waste of time to go here and I will not again. I've been going to my dr now on Baseline and 27th and they are great!

The other day I an appointment with Dr Ray hands down the best PCP in the city they don't make doctors like this anymore he is totally old school and knows how to treat people his bedside manners are incredible and he is very compassionate and skilled and loves his job I required a simple follow up at the South Mountain location I needed some Medical documents to be signed the front desk check in staff are very very Pleasant and professional I highly recommend this location (South Mountain Cigna)AKA ever North Care Group,THANK YOU DR,RAY😊

Completely lost at this facility! Anyone who has a valid medical degree understands a virus can not be prevented wearing a mask. Covid Policy is out of control #1 reason to move on. #2 Customer service is horrible, many run arounds, cant get anything accomplished, really look elsewhere you would be much better with a Doctor who understands virus's.

My wife and I have experienced the worst service with Cigna with both the practice and corporate insurance. My son received a circumcision at a week old at South Mountain Cigna office by Dr. Mark Morales and a few months down the road with complications that resulted in an outpatient surgery to correct the mistakes made by Dr. Morales. When we called to file a complaint in hopes of not only getting a refund for the original procedure but also to have them pay for the corrective procedure they had no file of him ever getting it done, in fact they never submitted the claim to our insurance. After days of trying to prove our son had the procedure at their office a file miraculously showed up. They also quickly submitted the claim to the insurance which we no longer had due to my change of workplace. They were two months past the allowed window by law to submit their paperwork. After months of hassle with Cigna and the run around we finally got an answer that they cannot help us because we no longer have their insurance. I don't see how it matters what insurance we currently have because the botched procedure was done under Cigna at the time. We are out $2500 deductible with our current insurance due to their negligence. No 6 month old baby should have to be put under for what should have been a simple procedure. I urge you not to use Cigna or at the very least Dr. Morales.