Queen Creek

Save yourself the frustration and go somewhere else. Unprofessional staff. On my first appointment I thought Dr. Anderson was thorough. But on my follow up appointment I checked in and was told he was running an hour behind. I said I would wait and they told me I would need to reschedule or see a nurse instead. It takes me 40 minutes to get there and I had to leave work early. They should have called to notify me.

My most recent appointment was the last appointment of the day, so I can understand the passive aggressiveness I felt, but I left feeling a little uneasy. The nurse you can tell tried to be/seem nice, but she slipped up a few times on how much she wanted this appointment to end. She didn't say anything straightforward, but kinda backhanded replies. You can tell she would catch herself and force the kindness. Even though I was told I might have to wait an hour for the Dr, thankfully I didn't. The Dr was pretty much the same, which made me feel rushed and couldn't read my notes properly to him that I had on my phone for the appointment. I would ask questions he didn't seem to want to answer, like what the summary of the appointment he was typing up would answer it. It didn't. By the end of it I get he was trying to make me avoid going through unnecessary procedures, but I do feel like the urgent care I went to was correct in telling me to get blood work done since it's been a couple years. I felt we were stuck on my anxiety for too long, like if I didn't understand it. I wanted to be sure there was no underlying problem. Sucks I couldn't get the blood work done day of, was told we're closed for the day. Had to schedule for another day. The Nurse Practitioner I had previously, I felt she told me more with less words. You can tell she was in a hurry, but I felt sympathy. If it weren't for the fact that I was more concerned about what I went to get checked for compared to the unease creeping in, I would have changed my mind and waited to see the NP. I've been here couple times with my husband and his appointment went well with the Dr. Didn't seem rushed, but my husband even preferred the NP instead. So the Dr might work great for some, but this was my first time checked by him. First impression, more then likely last time.

Dr. James Anderson is definitely a 5 star doctor. He treats our son that has multiple issues. Dr. Anderson is caring, listens as long as you need to talk, looks into many options for treatment, is pleasant, and very astute at diagnosing problems. His integrity is topnotch and he covers all his bases. We recommend him highly, one of the best doctors we have seen!

I have never had an issue here. The staff, although minimal, has always been nice and helpful. The pharmacy is great. They know me when I come in and are always so pleasant. The waiting rooms are never crowded. The Dr and PA are knowledgeable and listen to what I have to say and I never feel rushed. Getting through to them on the phone is another story. Wait times can be horrendous! They need an option on their answering machine that allows you leave your name and number for a call back in the order you called. I live close enough that I can easily drive by if I'm unable to get through on the phone.

The nurse who handled me was so rude and short with me. I had questions about the pharmacy and she straight out said she couldn't help me (I know this isn't her job but why in such a rude way). Everyone really lacked respect and care for their patients. The moment I walked in and was handled like that was the moment I realized I'd never come back. Doctor was friendly but I could tell they were critical of my concerns and lifestyle. Would not recommend to anyone..